Privacy policy

ARTICLE 1 - PERSONAL INFORMATION COLLECTED

When you make a purchase on our website, as part of our buying and selling process, we collect the personal information you provide, such as your name, address, e-mail address or telephone number.

When you browse our website, we also automatically receive the Internet Protocol address (IP address) of your computer, which enables us to obtain more details about the browser and operating system you are using.

In the context of e-mail marketing, with your permission, we may send you e-mails about new products and other updates or about your outstanding orders.

ARTICLE 2 - CONSENT

How do we obtain your consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collection of your information.

If we ask you to provide us with your personal information for any other reason, for example for marketing purposes, we will ask you directly for your explicit consent, or we will give you the opportunity to refuse.

How can you withdraw your consent?

If, after having given us your consent, you change your mind and no longer consent to us contacting you and collecting your information, you can notify us by contacting us by e-mail.

ARTICLE 3 - DISCLOSURE

We may disclose your personal information only if we are required to do so by law or if you breach our Terms and Conditions of Sale and Use.

ARTICLE 4 - ACCOMMODATION

This site is hosted by O2SWITCH
222-224 Boulevard Gustave Flaubert
63000 Clermont-Ferrand
SARL o2switch with a capital of 7500€.
RCS: Clermont-Ferrand - SIRET: 510 909 80700016 - VAT: FR35510909807
The o2switch brand is registered with INPI under number 09 3 645 729.

ARTICLE 5 - SERVICES PROVIDED BY THIRD PARTIES

In general, the services provided by third party suppliers that we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us such as processing payments.

However, some of these suppliers, such as payment gateways and other payment transaction processors, have their own confidentiality policies regarding the information we are required to provide them for your purchase transactions on our shop.

With regard to these third-party suppliers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal information. You can find Visa's policy here hereAmerican Express hereMasterCard hereJCB here or Stripe here.

Keep in mind that some of these third-party providers may be located or have facilities located in a different jurisdiction than you or us. Therefore, if you decide to proceed with a transaction that requires the services of a third-party supplier, your information may be governed by the laws of the jurisdiction in which that supplier is located or the jurisdiction in which its facilities are located, for example.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information belonging to you that was used to complete the transaction could be disclosed under U.S. legislation, such as the Patriot Act.

Once you leave our site or are redirected to a third party's website or application for payment, you are no longer governed by this Privacy Policy or by the General Terms and Conditions of Sale and Use of our website.

Links

You may leave our website by clicking on certain links on our site. We take no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

ARTICLE 6 - SAFETY

To protect your personal data, we take reasonable precautions and follow industry best practice to ensure that it is not lost, misappropriated, accessed, disclosed, altered or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 encryption. This means that no human being will have access to the full card number. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all the requirements of the PCI-DSS standard and implement additional standards generally recognised by the industry.

ARTICLE 7 - AGE OF CONSENT

By using our website, you represent that you are at least the age of majority in your country, state or province of residence, and that you have given us your consent to allow any minor in your care to use our site.

ARTICLE 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this privacy policy at any time, so please check it regularly. Changes and clarifications will take effect immediately upon posting on the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If this website is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

ARTICLE 9 - SMS MARKETING

By entering your telephone number at the checkout and initiating a purchase as well as subscribing via our marketing registration list, you agree that we may send you notifications by SMS (for your order and including abandoned basket reminders) or SMS marketing offers.

The number of marketing text messages will not exceed 30 per month. You can unsubscribe from any other text message by replying with the word STOP. Sending text messages or using automated methods requires you to transmit the telephone numbers or names of the recipients. This data will be stored and used to communicate campaign analysis and results, including message delivery status, dispatch status and, in some cases, whether the purchase resulted in a sale.

If you choose to use our link shortener in text messages, we will collect this information to determine whether or not the link was clicked and use it to display the results in analytics. Any other third party services you may decide to use outside the scope of smsbump.com, our text message operator, the system we use to send the SMS (third party link shortener, GA tracking, etc.) you will be referred to their specific third party policies which you must accept.

When text messages are sent, we will transmit the data to our text message operator in order to send the messages. The information is only shared with our operator at the time of initiating a marketing campaign and sending messages. If recipients no longer wish to receive messages, they must reply to the message with STOP or contact us by email so that we can successfully unsubscribe you.

QUESTIONS AND CONTACT DETAILS

If you would like to: access, correct, amend or delete any personal information we hold about you, make a complaint, or if you would simply like more information, please contact our Privacy Standards Officer by email with the subject line: Privacy Standards Officer.